Recent incidents in New Haven and Fairfield County show anyone can be the victim of an online scam. However, millions of our elderly neighbors are targeted for some type of financial fraud every year. With the holiday season upon us, it's an important reminder that not everyone is acting from a benevolent place in their heart. With the elderly population growing and seniors racking up more than $3 billion in losses annually, elder fraud has remained a growing problem.
Common elder fraud schemes include the Romance scam (Criminals pose as interested romantic partners on social media or dating websites); Tech support scam (Criminals pose as technology support representatives and offer to fix non-existent computer issues); Grandparent scam (Criminals pose as a relative — usually a child or grandchild — claiming to be in immediate financial need); Government impersonation scam (Criminals pose as government employees and threaten to arrest or prosecute victims unless they agree to provide funds or other payments); and Sweepstakes/charity/lottery scam (Criminals claim to work for legitimate charitable organizations or they claim their targets have won a foreign lottery or sweepstake, which they can collect for a fee).
There are ways to protect yourself and your loved ones, including the following (courtesy of the FBI and 2-1-1):
- If you believe there is a scam attempt, end all communication with that individual. Create a shared verbal family password or phrase that only you and your loved ones know. Also, disconnect from the internet and shut down your device if you see a pop-up message or locked screen.
- Search online for the contact information (name, email, phone number, addresses) and the proposed offer. Other people have likely posted information online about individuals and businesses trying to run scams.
- Resist the pressure to act quickly. Scammers create a sense of urgency to produce fear and lure victims into immediate action.
- Call the police immediately if you feel there is a danger to yourself or a loved one. Take precautions to protect your identity if a criminal gains access to your device or account. Immediately contact your financial institutions to place protections on your accounts and monitor your accounts and personal information for suspicious activity.
- Be cautious of unsolicited phone calls, mailings, and door-to-door services offers.
- Never give or send any personally identifiable information, money, gold or other precious metals, jewelry, gift cards, checks, or wire information to unverified people or businesses.
- Be careful what you download. Never open an email attachment from someone you don't know.
Contacts and more information
Office of the Attorney General – Senior Fraud Hotline
The State of Connecticut Office of the Attorney General’s Consumer Assistance Unit runs an Elder Justice Senior Fraud Hotline at 860-808-5420. The office also has a website here.
Department of Aging and Disability Services
The Connecticut Department of Aging and Disability Services posts recent examples of frauds and scams on their website here:
To Find Services in Connecticut’s Community Resources Database:
Search by Provider Name: Better Business Bureau of Connecticut by Service Name: Fraud Prevention |
