DMV Reopening Plan

June 24, 2020

One of the many frustrations wrought by the pandemic is the months-long delay in the granting of new driver's licenses. I realize this has been especially distressing for young, first-time drivers, who also suffered the disappointment of suspended school and graduation ceremonies.

The good news is that the Department of Motor Vehicles (DMV) is ramping up, and has begun making appointments for both the written "knowledge test" and the actual driver's test.

I have heard from several of you that your child's testing appointment was cancelled. On a recent conference call, the DMV Commissioner assured me and my colleagues that they have begun contacting folks whose appointments were cancelled. Frustrating as it may be, I urge continued patience as the DMV starts to contact this long list of people. So please do not call the DMV -- those with previously scheduled appointments will be given priority.

Here is further info from the DMV about services and where to find them:

Road Tests

-Road testing will resume June 23, 2020.  Approximately 1,000 road tests have been rescheduled through June 30th.

-Customers are being called by DMV staff to schedule previously cancelled appointments.



Services Offered by Appointment at the DMV

-Appointments are now available for new licenses and IDs, license and ID renewals, out of state license and registration transfers, and CDL upgrades.

-Locations for Learner’s Permit Knowledge Tests: Wethersfield, Cheshire, Willimantic, Old Saybrook, Norwalk, and Danbury. 

-Registration Services (new registrations) will begin on June 30, 2020 at these locations: Wethersfield, Willimantic, and Danbury

      -Appointments can be made by visiting clicking here.

      -Link located within the “yellow alert box” to the appointment page.  

Online Services
-Registration renewal, registration and license status, registration cancellation, emissions test late fees, etc.
    -Click here to access Online Services
-Forms can be accessed online by clicking here

Drop-box Services
-Drop-boxes for Registration Services are located in the following offices: Danbury, Norwich, and Old Saybrook.
-Customers are encouraged to visit the DMV’s website to verify availability, as times and locations may change. The average turnaround time is four-weeks.
-Click here for more info.

Services Offered by Appointment at Partner Locations
-AAA and Nutmeg/DMV Express:
    -Driver license/ID card renewals
    -Duplicate driver’s license/ID card
    -Name change on license or ID card

What Customers Can Expect
-Customers will receive an appointment confirmation via email.
-Reminders will be sent via email.
-Appointment cancellations must be done by email.
-Customers are encouraged to check their email prior to visiting the DMV.