|Please make sure to:
- Enter your user ID and password correctly. If you get locked out of your account use the lockout form to get back in.
- Remember, your name, birth date, and Social Security number have to match what’s already in the system. This is a security feature to ensure no one else is trying to access your benefits.
Consumer Contact Center
If you have any questions, the Consumer Contact Center is available to help. With new filers and a new system, please be patient while agents are working with other filers. It is also recommended to schedule a callback, which you can do right from the website. Use the drop-down menu to choose the topic, then pick your date and time.
I look forward to this new system making it easier than ever to receive the necessary services to file claims in the most efficient and effective manner. Please share this information with anyone who might find it useful.