New Text Scam Requests Identity Verification

September 26, 2022

I want to alert you about a recent communication from the Connecticut Department of Labor (CTDOL) on a series of text scams that include links to fake webpages resembling CTDOL unemployment pages, including the unemployment benefits login page.

The texts appear to come from the agency and may read: ‘Connecticut’s Department of Labor warn Your account is abnormal’ or ‘Your unemployment is updated and logged in to view’.

It is strongly advised to ignore and delete these texts as the CTDOL does not process claims or verify identity and account information through text or social media.

The only place to get information about your unemployment account is at www.ReEmployCT.com or call the Consumer Contact Center at www.FileCTUI.com.

If you think your personal information has been compromised, please notify your local law enforcement. In the case where you believe an unemployment claim has been filed using your identity, report that to the Department of Labor as well. The agency has information, reporting tools, and resources available on its fraud page.

Cyber security experts recommend regular account maintenance to maintain the integrity and security of your personal information. Best practices include:

  • Use different passwords for your social media, banking, email, and other accounts. 
  • Change your passwords regularly.
  • Use strong passwords—upper and lowercase letters, symbols, possibly a short phrase in lieu of a single word, and stay away from dictionary words. 
  • Monitor your accounts—if you had an email breach, other accounts may also be compromised. 
  • If you receive a message via text or email and it seems suspicious, do not reply to the message, instead, independently search out the contact information for the organization so you can confirm the communication.

As always, please let me know if you have any questions.