Ask open-ended questions
- Open-ended questions mean that the person has to reply with more than a “yes” or “no.” Usually, open-ended questions start with how, what, or where.
Be supportive
- During your conversation, comment on their strengths. It can be easy to tell them all the things they’re doing wrong, but it can close them off to asking for help. Thank them for being willing to speak with you.
Show you're listening
- Listen carefully to what they’re saying. When it’s your turn to talk, repeat back what you heard them say. This helps them to feel understood and corrects any misunderstandings. You can do this by saying, “I heard you say____.
Bring it all together
- These conversations can be about many different feelings and plans. At the end of your talk, give a summary of what you heard them say and any actions they want to take. If they want to get help, ask how you can support them. Also, ask if you can follow up with them to check on them.
If you or someone you know is struggling or in crisis, help is available.
Call or text 988 or chat at 988lifeline.org. |
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