Increasing Accountability Among Utility Companies

May 2, 2023

The Connecticut Public Utilities Regulatory Authority (PURA) unanimously voted to begin a search for consultants to monitor the performance of the state's two electric distribution companies - Eversource and United Illuminating. This is an important step toward eventually shifting to performance-based regulationĀ for the companies.

The framework for these changes was created in the wake of Eversource and UI's poor and slow response to issues caused by Tropical Storm Isaias in 2020. In response, the Connecticut General Assembly passed the "Take Back Our Grid Act," a robust bill that established standards that utility companies must meet, penalties if those standards are not met, and metrics for determining progress.

Additionally, PURA announced it has extended the utility shutoff moratorium for gas and electric service disconnections for residential financial hardship customers until October 31, 2023.
These changes will help hold the state's utilities accountable, protect vulnerable communities, and ensure the ratepayers are the priority moving forward.