Utility Scam Alert
April 19, 2024As utility service shutoffs for non-payment will start again on May 2, the state’s Consumer Counsel is warning residents about a possible scam targeting utility customers whose bills are overdue.
🚫 No third-party supplier will ever contact customers with billing issues. Both supply and delivery costs are billed exclusively by the electric distribution company – only Eversource or United Illuminating. If you receive correspondence from anyone other than Eversource or UI pertaining to your electric bill balance, you should assume that it is not legitimate.
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If you think you have been scammed, reach out to:
-PURA’s Education Outreach and Enforcement Customer Assistance Unit by emailing pura.information@ct.gov
-Office of Consumer Counsel by emailing occ.info@ct.gov or calling 860-827-2900
-The Office of the Attorney General at 860-808-5318.