Via New Haven Transportation Service
Via NHV (pronounced Via New Haven) is a new pilot program that will provide affordable, reliable, convenient, shared, on-demand rides to locations around the city. Anyone within the service zone can book an on-demand ride through the Via NHV app or by calling the Via NHV phone number. Once a rider books a trip, Via NHV technology matches riders headed in the same direction into one shared vehicle. Matching CT Transit fares, Via NHV offers individual rides starting at $1.75, with lower fares of 85 cents for seniors and low-income individuals. During an initial promotional period, all rides are free through May 12th.
Service hours are 7 days a week from 7 am to 7 pm. Riders can use the service to commute work, shopping centers, healthcare facilities, local transit hubs, family and friends, and more. Some popular destinations include Union Station, State Street Train Station, Yale New Haven Hospital (both campuses), Fair Haven Community Health Care, Dixwell Community House (Q House), Southern Connecticut State University, Yale University, the New Haven Green, and more.
Via NHV allows anyone within the service zone to book an on-demand ride through the Via NHV app (available in the App Store and Google Play) or by calling 475-303-5467. To book a ride, users must:
- Create an account: Download the Via NHV app and follow the simple sign-up process.
- Request a ride: Enter your pickup and drop-off locations, then select the best ride option.
- Meet your driver: The app will direct you to a nearby virtual bus stop for pickup.
In addition, wheelchair-accessible vehicles and door-to-door service are available for riders with mobility needs.
For more information about Via NHV, residents and riders can go to: city.ridewithvia.com/nhv.