Winter Storm Preparedness

December 22, 2020

 

Keep in mind a winter storm can:

  • Last a few hours or several days.
  • Cut off heat, power and communication services.
  • Put older adults, children and sick individuals at greater risk.

For emergency management news and resources, visit the state’s CTPrepares website at ct.gov/ctprepares or download the app to mobile devices at the Apple App Store and the Google Play Store.

 

Strong winds have the potential to cause power outages and other damage that could impact internet, TV and phone service. 

 

Eversource's online storm preparedness provides alerts and steps you can take before, during and after a storm to be safe and prepared.
 
United Illuminating also provides tools for customers to report outages and sign up for outage alerts.

 

Optimum is monitoring the network and will report any significant impacts to the system. In the event services are impacted, customers can visit My Account  for service updates.

You can also: 

  1. Message Optimum at optimum.net/chat 
  2. Send Tweet to @Optimumhelp 
  3. Call (866) 950-3278 

For storm preparation recommendations and frequently asked questions, go to https://www.optimum.net/pages/storm-preparedness.html
 

Verizon is working to prepare communities for emergency and relief and recovery efforts in response to Storm Gail and any future disasters. Under tips and resources there is a "get in touch/get answers" option that provides ways customers can reach Verizon. 
 
https://www.verizon.com/about/news/emergency-resource-center
 
https://www.verizon.com/support/residential/service-outage  
 
Report outages by calling 800-VERIZON (landline services) and 800-922-0204 (wireless services).

For Xfinity Storm Response information and useful apps:
 
https://stormready.xfinity.com/

 

 

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