There are several ways to get free help in person, online, and over the phone
AHCT is hosting five one-day enrollment fairs throughout the state during January. Customers can also visit enrollment locations and Navigator partner locations during regular business hours. For a list of enrollment fairs and to register, visit the Enrollment Events webpage on the AHCT website. Information about enrollment locations and Navigator locations is also listed.
Customers can also get help from a Certified Broker or Enrollment Specialist in their community.
To find a broker near you, go online to AccessHealthCT.com and click ‘Get Help’.
For free help online, customers can visit AccessHealthCT.com. They can also chat live with a customer service representative by clicking the “Live Chat” icon on the website. Live chat is available Monday through Friday from 8:00 a.m. to 6:45 p.m. and Saturday from 9:00 a.m. to 2:45 p.m.
Live chat is available from 8:00 a.m. to 11:45 p.m. Jan. 15, 2025.
To get help over the phone, customers can call 1-855-805-4325, Monday through Friday from 8:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m. Help is available in over 100 languages.
The call center will be open from 8:00 a.m. to midnight on Jan. 15, 2025.
Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator. |