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Governor Ned Lamont has signed an executive order to streamline and speed up licensing, certification, and permitting processes for Connecticut residents and businesses.
The initiative reflects the governor’s ongoing commitment to making state government faster, more efficient, accessible, and responsive. Modeled after a nationally recognized program in Pennsylvania, the order aims to improve government operations and digital service delivery across agencies.
The executive order establishes a framework that would allow residents and businesses to receive refunds of application fees if agencies fail to meet established processing deadlines, creating greater accountability and transparency for the public. Under the new rules, state agencies must review existing licensing and permitting systems and identify opportunities to upgrade technology, including expanding online applications.
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