In addition to enrollment fairs, customers can also visit enrollment locations and Navigator partner locations during regular business hours. A list of these locations is available on the Enrollment Events webpage.
Customers can also get help from a certified broker or enrollment specialist in their community. To find one, visit the Get Help webpage.
For free help online, customers can visit AccessHealthCT.com. They can also chat with a customer service representative by clicking the “Live Chat” icon on the website. Live chat is available Monday through Friday from 8 a.m.-6:45 p.m. and Saturday from 9 a.m.-2:45 p.m.
Customers can also call 1-855-805-4325, Monday through Friday from 8 a.m.-7 p.m. and Saturday from 9 a.m.-3 p.m. Help is available in over 100 languages. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call a relay operator.
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