Aimee Berger-Girvalo

Access Health CT (AHCT), Connecticut’s official health insurance marketplace, experienced intermittent website outages on Monday, Dec. 15, that impacted customers who wanted to enroll by that date to have coverage starting Jan. 1. The website has been fully restored and is now available for eligible Connecticut residents to enroll in coverage.

About 2,400 customers who called the call center but were unable to enroll will receive a call back from the call center and the opportunity to enroll in coverage with a Jan. 1 effective date.

Customers who tried but were unable to successfully enroll online can call the call center by Dec. 20, to enroll in coverage with a Jan. 1 effective date.

In addition, our state is committing $70 million to offset federal cuts to Affordable Care Act subsidies. The funding -- the details of which are still being ironed out -- is expected to shield thousands of families covered through Access Health CT (AHCT) from huge increases anticipated when those subsidies expire at the end of the year. 

This money comes from the $500 million emergency fund we approved during November’s special session to help state residents in the face of federal cuts. When Washington walks away, Connecticut Democrats step up to protect health care affordability for thousands of residents. The Governor has indicated willingness to extend this emergency relief to backfill the loss of Access Health premium tax credits to small business owners, middle-income earners, freelancers and self-employed, so we continue to mobilize public support for our state stepping up to protect affordable access to healthcare amidst this catastrophic federal landscape.

This is also an important reminder that time is running out to sign up for AHCT coverage. If you enroll between now and Jan. 15, your coverage begins on Feb. 1. 

AHCT offers free, expert assistance at 855-805-4325, with help available in more than 100 languages. These resources ensure you can understand your options and make confident, informed decisions. 

Securing health coverage is one of the most important steps you can take to protect your health and financial stability in the year ahead — for you, your family, and the rest of our community.