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The Electric Discount Rate expanded from two to five discount tiers with the 10% tier being eliminated. Customers in that tier have been moved to a new tier based on the new eligibility requirements.
Under the new structure, customers are eligible for a 5%, 15%, 20%, 40% or 50% discount off their monthly electric bills if they meet household income requirements or receive a public assistance benefit for at least one household member and have a financial hardship status on their electric account.
Customers struggling to pay their energy bill are encouraged to connect with Eversource to get assistance. To find the right options, visit eversource.com/billhelp or call 800-286-2828.
There is a plan for everyone, including:
- State and Other Assistance Programs
- Protection from Service Shut-Off
- Financial Assistance Programs and Payment Plans
- Energy Efficiency
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